Privacy Policy

Explained

Effective Date: September 25th, 2025

1. Introduction

Your privacy is important to us. This Privacy Policy explains how The Towel Guys Inc. collects, uses, shares, and protects information when you access or use our website (www.thetowelguys.com) and related services.

2. Information We Collect

We may collect the following types of information:2.1 Personal Information

Name, email address, phone number, billing/shipping information when you register or make transactions.

2.2 Non-Personal Information

Browser type, device information, IP address, pages visited, duration of visit, and other usage data collected via cookies or analytics tools.

2.3 Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to enhance user experience, analyze traffic, and provide targeted content or advertisements.

3. How We Use Your Information

We use the information for purposes including:

To provide and improve our services
To send transactional or promotional communications
To personalize content and user experience
To detect, prevent, and address technical issues
To comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information with:

Service providers assisting with business operations (hosting, analytics, payment processing)
Legal authorities if required by law
Affiliates or partners for marketing purposes only with your consent

5. Your Rights

Depending on your location, you may have rights including:

Accessing, correcting, or deleting your personal data
Opting out of marketing communications
Restricting or objecting to certain processing
Data portability

Users in California (CCPA/CPRA) or the EU (GDPR) have specific rights, including the right to request disclosures on data collected, sold, or shared.

6. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no data transmission over the internet or storage system is completely secure. We cannot guarantee absolute security.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal obligations.

8. Third-Party Services

Our website may include links to third-party websites or services. We are not responsible for the privacy practices of external sites. Please review their policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or services. Updated versions will be posted with the effective date.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at:
Info@TheTowelGuys.com
844-869-3549