Privacy Policy

Effective Date: September 25th, 2025

Your privacy is important to us. This Privacy Policy explains how The Towel Guys Inc. collects, uses, shares, and protects information when you access or use our website (www.thetowelguys.com) and related services.

We may collect the following types of information:2.1 Personal Information

· Name, email address, phone number, billing/shipping information when you register or make transactions.

2.2 Non-Personal Information

· Browser type, device information, IP address, pages visited, duration of visit, and other usage data collected via cookies or analytics tools.

2.3 Cookies and Tracking Technologies

· We use cookies, pixels, and similar tracking technologies to enhance user experience, analyze traffic, and provide targeted content or advertisements.

We use the information for purposes including:

· To provide and improve our services

· To send transactional or promotional communications

· To personalize content and user experience

· To detect, prevent, and address technical issues

· To comply with legal obligations

We do not sell your personal information. We may share information with:

· Service providers assisting with business operations (hosting, analytics, payment processing)

· Legal authorities if required by law

· Affiliates or partners for marketing purposes only with your consent

Depending on your location, you may have rights including:

· Accessing, correcting, or deleting your personal data

· Opting out of marketing communications

· Restricting or objecting to certain processing

· Data portability

Users in California (CCPA/CPRA) or the EU (GDPR) have specific rights, including the right to request disclosures on data collected, sold, or shared.

We implement reasonable technical and organizational measures to protect your information. However, no data transmission over the internet or storage system is completely secure. We cannot guarantee absolute security.

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal obligations.

Our website may include links to third-party websites or services. We are not responsible for the privacy practices of external sites. Please review their policies separately.

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or services. Updated versions will be posted with the effective date.

If you have questions or concerns regarding this Privacy Policy, please contact us at:
Info@TheTowelGuys.com
844-869-3549

SMS Terms & Conditions
 

1. SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

1. Types of SMS Communications:

If you have consented to receive text messages from The Towel Guys Inc. you may receive messages related to Conversation external.

1. Message Frequency:
Message frequency may vary depending on the type of communication.      For example, you may receive up to 1 SMS      messages per week
 

2. Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

1. Opt-In Method:

You may opt in to receive SMS messages from The Towel Guys Inc. in the following ways 

· We ask them verbally.

1. Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

1. Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://thetowelguys.com/contact  
 

1. Standard Messaging Disclosures:

· Message and data rates may apply.

· You can opt out at any time by texting "STOP."

· For assistance, text "HELP" or visit our https://thetowelguys.com/privacy-policy

· Message frequency may vary